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Before writing to us, please read these pages CAREFULLY: HOW TO PLACE AN ORDER – PAYMENT METHODS –SHIPPING TYPES – Terms and Conditions

These pages contain 99% of the answers to our customers' frequently asked questions. Requests or questions contained in these pages WILL NOT BE ANSWERED.

For transfer receipts, simply reply to the payment email; do not write it here.

On the bottom left side of the website, you will find the button for our virtual CHAT: the CHAT AI agent has been carefully trained and prepared to answer 95% of the typical questions you ask us. Please ask him before contacting us. Thank you.