Shipping and Costs

As widely anticipated and described in THIS ARTICLE, shipping and logistics will be managed by DRIADA starting in 2026. We at F.I.G. will continue to manage orders, payments from Italy, and order processing.
Order processing.
Processing begins on the working day following verification of payment for the order. At F.I.G., we handle the first part of the processing, where we verify the accuracy of the order, addresses, and so on, check that the products ordered are actually in stock, and forward the order to DRIADA, which will handle the actual shipment. Although Driada handles shipping and logistics, YOU will remain our customer in every respect: you will receive all communications regarding processing, shipping, and so on from us and not from Driada.
Delivery times
Shipments to European countries generally take between 5 and 20 business days (often less, but we cannot guarantee this as it depends on the courier).
It is not possible to specify a precise delivery date, as delivery times depend exclusively on the logistics and operational flows of the transport companies involved.
Safe and discreet packaging
Shipping security is our top priority. Thanks to many years of experience in the industry, we use proven procedures to ensure that every order is delivered safely and reliably. The trust of thousands of satisfied customers is proof of this.
How we ensure secure delivery:
Careful packaging
Each package is prepared with the utmost care. Products are individually wrapped in protective material (such as bubble wrap) to ensure they arrive in perfect condition.
Discreet appearance
The package looks like a normal e-commerce shipment, identical to thousands of other packages sent daily. This minimizes any unwanted attention. In addition, the type of packaging may vary depending on the destination country, based on our extensive regional experience.
Shipping Destination Selection We ship exclusively to countries with more permissive customs controls, where the risk of inspection is significantly lower. This strategy, refined over the years, drastically reduces the risk of blockages or seizures. We have deliberately stopped shipping to countries where these risks are high, in order to protect our customers.
Your satisfaction and safety are paramount to us.
Help with delivery issues
As a F.I.G. customer, you will always receive dedicated support from DRIADA, which handles shipping and logistics. Our many years of experience guarantee professional management of any eventuality, minimizing risks for the end user. Even if you contact their shipping service, you can safely mention that you placed your order with F.I.G.
We have an excellent track record of successful deliveries throughout Europe. To maintain this high standard, we use discreet packaging and shipping strategies that are also geared towards countries with stricter postal controls.
Shipping countries and shipping and processing costs (automatically added to the order)
We ship to the following countries:
| Country | Shipping cost |
|---|---|
| Austria | €35 |
| Belgium | €35 |
| Bulgaria | €35 |
| Croatia | €35 |
| Czech Republic | €35 |
| France | €35 |
| Germany | €35 |
| Greece | €35 |
| Hungary | €35 |
| Italy | €27 |
| Luxembourg | €35 |
| Netherlands | €35 |
| Portugal | €35 |
| Romania | €35 |
| Slovakia | €35 |
| Samorenia | €35 |
| Spain | €35 |
We do not ship to the following countries:
- Poland
- United Kingdom
- Ireland
- Cyprus
- Switzerland
- Belarus
- Canary Islands (Spain)
- Denmark
- Estonia
- Montenegro
- Finland
(except for bulk orders)








